bkk3's Privacy Policy
bkk3 maintains the highest level of transparency and responsibility in collecting, storing, and using your personal information — your privacy is our priority.
1 Introduction & Purpose
About This Policy
bkk3 is a safe and trusted online betting and gaming platform for users in Bangladesh. This privacy policy provides a complete and transparent description of how we collect, store, process, and share the personal information you provide while using our services.
This policy applies to bkk3's website, mobile platform, and all related services. By registering on our platform or using our services, you are considered to have agreed to the terms of this privacy policy. We therefore ask that you read this policy carefully before you start using our services.
2 Information We Collect
Information You Provide Directly
When you open an account or use our services at bkk3, you provide the following information yourself:
- Full name (in Bengali or English)
- Date of birth (for age verification — only users aged 21 and above may register)
- Mobile number and email address
- Payment method details (bKash, Nagad, Rocket, Upay, or bank account)
- Identity document details (where applicable)
- Transaction information (deposit and withdrawal history)
Automatically Collected Information
Some information is collected automatically while you use our platform:
- IP address and geographic location (approximate)
- Browser type, version, and language settings
- Device type (mobile/tablet/desktop) and operating system
- Date, time, and duration of site visits and sessions
- Data collected through cookies and similar tracking technologies
- Page browsing history and click patterns
3 Purpose of Using Your Information
Why We Use Your Information
bkk3 uses your personal information only for specific, legitimate, and clearly defined purposes. Those purposes are described in detail below:
For registration, identity verification, and ensuring account security.
To complete deposit and withdrawal requests quickly and securely.
To resolve your issues and assist you via live chat and email.
To detect suspicious activity and maintain platform security.
To analyze user experience and further improve the platform.
To meet applicable legal obligations and audit-related requirements.
4 Information Sharing & Disclosure
Who We Share Information With
bkk3 never sells your personal information to third parties or transfers it for commercial purposes. However, in certain circumstances, information may be shared with the following parties:
- Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete your transactions.
- Technology Service Providers: Software and infrastructure providers that assist in operating the platform, who work under strict confidentiality agreements.
- Authorities & Law Enforcement Agencies: Information may be provided to relevant authorities when legally required or pursuant to a court order.
- Fraud Prevention Organizations: To detect and prevent suspicious financial activity.
- Business Successors: In the event of a company merger or acquisition, though this will still be governed under this policy.
5 Cookies & Tracking Technologies
What Are Cookies and Why Are They Used
Cookies are small text files stored in your browser. bkk3 uses cookies to improve your experience and ensure the platform functions correctly.
We use the following types of cookies:
- Essential Cookies: Essential for login sessions and security — these cannot be disabled.
- Functionality Cookies: Remember your preferences (language, theme).
- Analytics Cookies: Collect site usage statistics to help improve our services.
Cookie Controls
You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
Most modern browsers offer cookie management options — you can accept or reject specific types of cookies. For more details, refer to your browser's help section.
6 Data Security Measures
How We Keep Your Information Secure
bkk3 follows industry-standard security technologies and practices to keep your personal information secure. Our platform has SSL (Secure Socket Layer) encryption active, which protects your data during transfer.
All data transfers are encrypted
Prevents unauthorized access
Passwords are never stored in plain text
Regular review of security measures
However, we cannot guarantee that data transmission over the internet is entirely risk-free. We provide the highest level of protection within our means, but it is your responsibility to keep your account password and login credentials confidential.
7 Data Retention Period
How Long We Keep Your Information
bkk3 retains your personal information only for as long as necessary to provide our services or to meet legal obligations. Your information is retained for as long as your account remains active.
- Account Information: For the duration your account is active and up to a maximum of five years after closure — for legal purposes.
- Transaction History: For a specified period in accordance with financial regulations.
- Log Files & Analytics Data: Generally up to 12 months.
- Cookie Data: Depending on cookie type, from the end of a session up to a maximum of 2 years.
After the specified retention period has passed, information is securely deleted or anonymized in a way that makes it impossible to identify you in any way.
8 Your Rights & Controls
Right to Access Your Information
You have the right to know what information we hold about you. You can contact our support team to request a copy of your information.
Right to Correct Your Information
You have the right to correct any inaccurate or incomplete information in your account. To request a correction, please contact us via live chat or email.
Right to Delete Your Information
In certain circumstances, you have the right to request deletion of your personal information, though some information may need to be retained due to legal obligations.
Right to Object to Processing
In certain cases, you have the right to object to the processing of your information. We will review your request and take appropriate action.
How to Exercise Your Rights
To exercise any of the rights mentioned above, please contact us via our 24/7 live chat support or by email. After verifying your identity, we will respond to your request within a reasonable time.
9 Protection of Minors
Restrictions for Persons Under 21
bkk3 provides services only to persons aged 21 and above. We do not intentionally collect any personal information from minors.
Age verification is a mandatory step in the registration process. If we become aware that a minor has created an account, we will immediately close that account and delete all associated information.
10 Policy Changes
Privacy Policy Updates
bkk3 reserves the right to update this privacy policy as needed. Changes may occur due to business changes, the introduction of new services, or legal requirements.
For significant changes, we will post a notice on the platform. If you continue using the platform after changes are made, you will be considered to have agreed to the updated policy. For this reason, we recommend checking this page regularly.
11 Contact Us
Have a question about privacy?
Our support team is always ready to help with any questions about this privacy policy or your personal information.
Email: [email protected]
Live chat support is available 24/7 in both Bengali and English.